ITIL® Orientation Online Training Series
Training Series Overview
This training series covers the concepts of ITIL® Orientation. Students will learn about the
ITIL’s lifecycle approach to IT service management.
ITIL® Orientation is relevant to any IT and business professional involved in the management of
services, including managers and practitioners, IT architects, process and service owners and
business relationship managers.
Series Taught By:
Patrick Von Schlag
Certification Exam Details:
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Does this training qualify for college credits?
Yes! This course series, as an elective title, does qualify for 1-3 college credits to be
applied towards a degree program offered at American Business and Technology University.
Available PDUs for this Course Series: 4
By completing this course series, you will earn 4 PDUs. itSM Solutions, a CareerAcademy is a
partner, is a Recognized Education Provider (REP #2626) with the Project Management Institute
(PMI®) and its courses have been approved for PDUs.
Available CEUs for Course Series Completion: 5
Students can earn up to 5 CEUs for fully completing this course series. This information will
be displayed on the certificate of completion.
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