This training series covers the concepts of ITIL® Orientation. Students will learn about the
ITIL’s lifecycle approach to IT service management.
ITIL® Orientation is relevant to any IT and business professional involved in the management of
services, including managers and practitioners, IT architects, process and service owners and
business relationship managers.
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Does this training qualify for college credits?
Yes! This course series, as an elective title, does qualify for 1-3 college credits to be
applied towards a degree program offered at American Business and Technology University.
Available PDUs for this Course Series: 4
By completing this course series, you will earn 4 PDUs. itSM Solutions, a CareerAcademy is a
partner, is a Recognized Education Provider (REP #2626) with the Project Management Institute
(PMI®) and its courses have been approved for PDUs.
Available CEUs for Course Series Completion: 5
Students can earn up to 5 CEUs for fully completing this course series. This information will
be displayed on the certificate of completion.
Access Training Courses Below
Course 01 - ITIL’s Lifecycle Approach to IT Service Management
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The best ITIL® Orientation Series Course on the planet.