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Customer Service Skills Online Training Series Course
Topic outline General
Training Series Overview
This course covers the basics of customer service. Students will learn about
understanding customer service and focusing on the customer. They will also learn about
interacting on the telephone, handling complaints and enduring stress.
Series Taught By:
Does this training qualify for college credits?
Yes! This course series does qualify for college credits to be applied towards a degree
program offered at American Business and Technology University.
Available CEUs for Course Series Completion: 3
Students can earn up to 3 CEU for fully completing this course series. This information
be displayed on the certificate of completion.
Access Training Courses Below
Click any of the titles below to launch your videos:
Course 01 - Understanding Customer Service Course 02 - Focusing on the CustomerAccess Now - No Membership Required Course 03 - Customer Service and the Telephone Course 04 - Handling Complaints Course 05 - Enduring Stress Don't wait. The Customer Service Skills Online Training Series Course is ready to go.
The best Customer Service Skills Online Training Series Course on the planet.